Help

Accessing Plex and requesting new movies or shows.

Requesting new content

Use the request tool to ask for a movie or show that isn't on Plex yet — it gets added to the download queue automatically.

Getting someone set up with Plex

New viewers need a Plex account and an invite to this server — ask the admin to add their email under Plex's Settings → Users & Sharing. Once accepted, they sign into the dashboard the same way you do, using their own Plex account.

Why is my show buffering?

  • Check your own connection first — Plex adapts quality to it automatically.
  • Too many streams at once can strain the server; try again in a few minutes.
  • If it's persistent, check the Status page — it's probably the server, not your connection.

What do I do if something's down?

Check the Status page first — most issues show up there automatically, with no need to report anything. If it's not listed there and still broken, that's when to reach out.

Accessing Plex

  • Make sure you're signed in — use the Sign in button in the sidebar.
  • If a privileged link says you don't have access, signing in through the dashboard first usually fixes it.

Still stuck?

Reach out to the admin directly if none of the above helps.